Terms of Service
Content and Terms of Service
The private health care service organized by Sooma Oy (hereinafter referred to as the Service), the Brain Stimulation Center TUUMA (hereinafter referred to as the Service Provider), is intended for persons with a diagnosis of depression. The Terms of Service regulate the relationship between Service Provider and the user of the service (hereinafter referred as User) and the borrowing, using, storing and returning of the devices owned by Service Provider.
The service consists of a tDCS treatment cycle including 30 treatment events, a tDCS treatment device (Sooma tDCS™) borrowed for the User’s home use for the duration of the treatment period (6 weeks), guidance and support from the Service Provider’s representative, optional daily exercises based on cognitive behavioural therapy, and an Android mobile application.
If the User does not accept the Terms of Service, he / she will not be able to use the Service. Further, the User shall comply with the Service when exercising Finnish law, other applicable provisions and good practice.
Appointment booking and cancellation policy
You can book an appointment for the service at tuumamedical.com/booking/.
The booked appointment can be canceled by email (email@example.com), phone or SMS at +358 504 775 574.
The booking made in the booking service is binding. The booked appointment must be canceled at least 24 hours before start of the appointment. Otherwise, the Service Provider has the right to charge a non-refundable fee of 100 euros.
The home borrowed device
If the device breaks due to the user’s own activity, the user is obliged to pay for the repair of the device or, if the device is not repairable, the price of the new device. It is not necessary for the User to replace the fault caused by the manufacturing errors of the device.
If the device is lost during the loan period, the User is obliged to reimburse the Service Provider for a charge corresponding to the price of the new device.
In the event of a manufacturing fault or other malfunction, the User will have another device for the treatment cycle from the Service Provider free of charge.
Responsibility for using the device
The User uses and maintains the device which is owned and borrowed by the Service Provider. the use must be in accordance with the instructions and good practices received by the Service Provider. When returning, the device should be in the same condition as when borrowed.
Applicable law and dispute resolution
The Patient Ombudsman provides the patient with information about his rights and acts to promote the rights of the patient. It is the duty of the patient ombudsman to advise and assist the patient, if necessary, if he is dissatisfied with the treatment or treatment he has received. The Patient Assistant helps the patient find out about their problem at the hospital. He also advises and, if necessary, assists the patient in making a reminder, complaint or patient injury report to the Patient Center.
The Patient Ombudsman does not comment on the patient’s medical treatment decisions. Nor does he take a position on whether the patient has been treated for treatment. Tiina Lehmuskoski is the patient ombudsman for the brain simulation center TUUMA, phone +358 505 324 653. Atlas-patient ombudsman.